Tenant FAQs

We operate on a first-come, first-served basis. Properties are only held with a completed application and payment of the required fees. We recommend applying as soon as possible to secure the home you want.

Typically, you’ll need to pay the first month’s rent and a security deposit before move-in. Some properties may also require last month’s rent — exact terms will be outlined in your lease.

Applicants must be at least 18 years old to legally enter into a lease agreement.

Yes. As long as the property is returned in good condition and all lease terms are met, your deposit will be refunded. Deductions may be made for unpaid rent, damage, or excessive cleaning.

A cosigner may be required if an applicant doesn’t meet credit, income, or rental history requirements. Cosigners must meet qualification standards and agree to assume financial responsibility.

You can apply online or in person. A completed application, application fee, proof of income, and valid ID are required to begin the approval process.

Most residents pay online through our secure tenant portal. We also accept payments via ACH transfer, check, or money order depending on the property’s setup.

Pet policies vary by property. Be sure to check your lease and contact management for approval. Approved pets may require a pet deposit or monthly pet rent.

All tenants are jointly responsible for the lease. If one roommate wishes to stay, they must qualify on their own or find a replacement approved by management.

Most leases require written notice 30–60 days before your move-out date. Refer to your lease agreement and notify management in writing within the required timeframe.

We take care of all routine maintenance and repairs. Tenants are responsible for issues caused by negligence or misuse. Please submit all requests through your tenant portal for timely service.