Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
Not necessarily. Property owners are only required to participate in the Section 8 program if local laws mandate it. We can help you understand and navigate any applicable regulations in your area.Are you a licensed property management company?
Yes. Dwell Property Management is fully licensed and operates in compliance with all state and industry requirements.Can I contact you after hours?
Absolutely. We provide an emergency contact line for urgent issues. Routine inquiries are addressed during regular business hours.Do you offer direct deposit for owner payments?
Yes. Rental income is disbursed to owners via direct deposit, ensuring fast and secure transfers.Will I get to review or sign the lease?
You are welcome to review lease agreements before they’re finalized. We typically handle the lease signing process on your behalf unless otherwise requested.Do you also offer real estate sales services?
Yes. In addition to property management, we assist clients with buying and selling real estate. Let us know if you’d like to explore those options.How and when will I receive my rental income?
Disbursements are processed on a set schedule — typically monthly — once rent is collected and any applicable expenses are paid. Payments are made via direct deposit or check.How do you handle rent collection?
We offer online and traditional rent payment methods. Payments are monitored daily, and late fees or notices are issued according to the lease terms if needed.What is the typical lease term?
Most leases are for 12 months, though shorter or longer terms can be arranged depending on your goals and current market trends.How much is the security deposit?
Security deposit amounts are based on market standards and legal requirements. Factors like rent amount and applicant qualifications may influence the final deposit.How soon can you start managing my property?
We can begin as soon as management agreements are signed and the property is ready to lease.What type of properties do you manage?
Our portfolio includes single-family homes and multi-family buildings.What financial reports will I receive?
Owners receive detailed monthly statements outlining rent payments, expenses, and property updates. Additional reports are available upon request.Who holds the tenant security deposit?
Security deposits are held in a separate trust account in accordance with local and state regulations.





